Supporting Mission Critical Systems Since 1989

You want your system simple to use, feature rich, and rock solid. Let’s talk.

About Us

Nelson Systems specializes in technical services that support mission critical voice and data applications including public safety, hospitals, law offices, call centers, and emergency settings. Centralized call tracking, guaranteed response times, and 24-hour support have been standards at NSI since 1989.

We owe our success over the last 30+ years to the mutually rewarding partnerships formed with our customers, suppliers, and employees. It is our dedication to these partnerships that define NSI as we continue to improve our business process for efficiency, productivity, and growth.

About Us

Nelson Systems specializes in technical services that support mission critical voice and data applications including hospitals, law offices, call centers, and emergency settings. Centralized call tracking, guaranteed response times, and 24-hour support have been standards at NSI since 1989.

We owe our success over the last 30+ years to the mutually rewarding partnerships formed with our customers, suppliers, and employees. It is our dedication to these partnerships that define NSI as we continue to improve our business process for efficiency, productivity, and growth.

Supporting Mission Critical Systems Since 1989

Mission critical recording and voice productivity systems are what we do. Today’s world is much more complicated than it was even just a few short years ago. With literally hundreds of systems that need to interact and pass data back and forth, things can get complex in a hurry. That’s where we come in.

You want your system simple to use, feature rich, and rock solid. Let’s talk.

Our Services

Let’s talk about how our services can add value to your company.

Our Services

Let’s talk about how our services can add value to your company.

Phone & Radio Recording

The world of phone and radio recording can involve hundreds of different radio, dispatch console, CAD, and phone systems. Analog, VoIP, P25 Trunked Radio, Cisco, Motorola, Harris, EF Johnson, Airbus, West, Intrado, Zetron, Solacom, Mitel, Nortel, Avaya, Emergitech, microDATA, T1, DMR, TAIT, ISSI, OTAR, MOTOTRBO, ASTRO 25, VIDA P25, SmartNet, SmartZone, VIPER, Vesta, APCO-25, MOSWIN, STARCOM, SIP, SIPREC, Screens, Texts…just talking about some of the things that might need to be recorded can be like speaking a foreign language.

We know things get complex in a hurry. That’s where we come in.
You want your system simple to use, feature rich, and rock solid. Let’s talk.

Interview, Meeting, & Courtroom Recording

Do you have a basic DVD recorder to record audio and video in your interview, meeting or courtrooms? Have you tried to make a security system fit that setting? If you have, you have probably discovered that those systems leave a lot to be desired in this scenario. Cases or meetings are difficult to find, and voice and video are often not the quality you need for evidence or transcription purposes.

Police interview rooms, child advocacy centers, courtrooms, and meeting rooms are our specialty. With our systems you can monitor the room from the computer at your desk, quickly find specific cases, email videos with notes to attorneys or other interested parties, burn to DVD, transcribe the audio, and still have it all as simple as flipping a switch to record.

You want your system simple to use, feature rich, and rock solid. Let’s talk.

Voice Productivity

In the past physicians, attorneys, and executives would pick up a portable recorder or call in and dictate a report while on the way to their next client. There wasn’t much of any data to speak of, no one had heard of “meaningful use”, HIPAA, or “discrete data”. The transcriptionists or secretaries produced a document and stuck it in a file, and that process worked.

Today you might have EMR, HIS, RIS, PACS, Document Management, or other systems which all need data and takes valuable time to input. We integrate all of that to get back to the original idea that your top producers should be able to pick up whatever device they want, dictate a report at 250-300wpm, and see the next client rather than spending half their day creating documentation. Systems can even integrate speech recognition so that transcriptionists or secretaries aren’t wasting valuable time typing things word for word and authors can even do it all themselves if desired.

You want your system simple to use, feature rich, and rock solid. Let’s talk.

Testimonials

Contact Us

Contact Info

Phone:

800-851-3348 or 217-793-1042

Fax:

217-793-1582

Address:

430 W Jefferson Street
Springfield, IL 62702

Remote Support:

Call to arrange session then click here when prompted.