Nelson Systems specializes in technical services that support mission critical voice and data applications including public safety, hospitals, law offices, call centers, and emergency settings. Centralized call tracking, guaranteed response times, and 24-hour support have been standards at NSI since 1989.

We owe our success over the last 30+ years to the mutually rewarding partnerships formed with our customers, suppliers, and employees. It is our dedication to these partnerships that define NSI as we continue to improve our business process for efficiency, productivity, and growth.

Nelson Systems specializes in technical services that support mission critical voice and data applications including hospitals, law offices, call centers, and emergency settings. Centralized call tracking, guaranteed response times, and 24-hour support have been standards at NSI since 1989.

We owe our success over the last 30+ years to the mutually rewarding partnerships formed with our customers, suppliers, and employees. It is our dedication to these partnerships that define NSI as we continue to improve our business process for efficiency, productivity, and growth.

The world of phone and radio recording can involve hundreds of different radio, dispatch console, CAD, and phone systems. Analog, VoIP, P25 Trunked Radio, Cisco, Motorola, Harris, EF Johnson, Airbus, West, Intrado, Zetron, Solacom, Mitel, Nortel, Avaya, Emergitech, microDATA, T1, DMR, TAIT, ISSI, OTAR, MOTOTRBO, ASTRO 25, VIDA P25, SmartNet, SmartZone, VIPER, Vesta, APCO-25, MOSWIN, STARCOM, SIP, SIPREC, Screens, Texts…just talking about some of the things that might need to be recorded can be like speaking a foreign language.

We know things get complex in a hurry. That’s where we come in.
You want your system simple to use, feature rich, and rock solid. Let’s talk.

In the past physicians, attorneys, and executives would pick up a portable recorder or call in and dictate a report while on the way to their next client. There wasn’t much of any data to speak of, no one had heard of “meaningful use”, HIPAA, or “discrete data”. The transcriptionists or secretaries produced a document and stuck it in a file, and that process worked.

Today you might have EMR, HIS, RIS, PACS, Document Management, or other systems which all need data and takes valuable time to input. We integrate all of that to get back to the original idea that your top producers should be able to pick up whatever device they want, dictate a report at 250-300wpm, and see the next client rather than spending half their day creating documentation. Systems can even integrate speech recognition so that transcriptionists or secretaries aren’t wasting valuable time typing things word for word and authors can even do it all themselves if desired.

You want your system simple to use, feature rich, and rock solid. Let’s talk.