Mission Critical Recording Since 1989

When you need a recording system that is easy to use, feature-rich, and rock solid.

About Us

Nelson Systems specializes in next-generation mission-critical recording systems for public safety and emergency settings. Centralized call tracking, guaranteed response times, and 24-hour support have been standards at NSI since 1989.

We owe our success over the last 30+ years to the mutually rewarding partnerships formed with our customers, suppliers, and employees. It is our dedication to these partnerships that define NSI as we continue to improve our business process for efficiency, productivity, and growth.

About Us

Nelson Systems specializes in next-generation mission-critical recording systems for public safety and emergency settings. Centralized call tracking, guaranteed response times, and 24-hour support have been standards at NSI since 1989.

We owe our success over the last 30+ years to the mutually rewarding partnerships formed with our customers, suppliers, and employees. It is our dedication to these partnerships that define NSI as we continue to improve our business process for efficiency, productivity, and growth.

Supporting Mission Critical Systems Since 1989

Mission critical recording and voice productivity systems are what we do. Today’s world is much more complicated than it was even just a few short years ago. With literally hundreds of systems that need to interact and pass data back and forth, things can get complex in a hurry. That’s where we come in.

You want your system easy to use, feature rich, and rock solid. Let’s talk.

Our Services

Let’s talk about how our services can add value to your company.

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Phone & Radio Recording

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Interview Recording

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Voice Productivity

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Training

Our Services

Let’s talk about how our services can add value to your company.

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Phone & Radio Recording

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Interview Recording

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Voice Productivity

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Training

Phone & Radio Recording

The world of phone and radio recording can involve hundreds of different radio, dispatch console, CAD, and phone systems. No longer a simple voice logger, NG9-1-1 recording systems must interface with a wide variety of technologies. Analog, VoIP, P25 Trunked Radio, Cisco, Motorola, Harris, EF Johnson, Airbus, West, Intrado, Zetron, Solacom, Mitel, Nortel, Avaya, Emergitech, microDATA, T1, DMR, TAIT, ISSI, OTAR, MOTOTRBO, ASTRO 25, VIDA P25, SmartNet, SmartZone, VIPER, Vesta, APCO-25, MOSWIN, STARCOM, SIP, SIPREC, i3, Screens, Texts…just talking about some of the things that might need to be recorded can be like speaking a foreign language.

We know things get complex in a hurry. That’s where we come in.
You want your system easy to use, feature rich, and rock solid. Let’s talk.

Interview, Meeting, & Courtroom Recording

Do you have a basic DVD recorder to record audio and video in your interview, meeting or courtrooms? Have you tried to make a security system fit that setting? If you have, you have probably discovered that those systems leave a lot to be desired in this scenario. Cases or meetings are difficult to find, and voice and video are often not the quality you need for evidence or transcription purposes.

Police interview rooms, child advocacy centers, courtrooms, and meeting rooms are our specialty. With our systems you can monitor the room from the computer at your desk, quickly find specific cases, email videos with notes to attorneys or other interested parties, burn to DVD, transcribe the audio, and still have it all as simple as flipping a switch to record.

You want your system easy to use, feature rich, and rock solid. Let’s talk.

Voice Productivity

Many physicians, attorneys, officers, and executives waste hours typing and filling in forms, unaware there is a better way.

Our next-generation solutions dramatically reduce time spent behind the keyboard with speeds of 250-300 words per minute using voice input (compared to the average 40wpm typing speed). Work can even be passed to a secretary or transcriptionist so that you can get back to seeing clients rather than spending your time in front of a computer typing. Contact us to see how you can get back to seeing clients rather than spending half the day typing.

You want your system easy to use, feature-rich, and rock solid. Let’s talk.

Testimonials

“Everyone seems to be very happy with the new system. Great trainer!”

” All bases were covered. My rep was extremely knowledgeable. Thank you.”

“Tad is a rockstar and always helps when I need it!”

“Awesome, pleasant and very helpful!”

“Luie is excellent! Always a tremendous help.”

“We are thrilled with the new system! Thanks so much for making this a smooth process!”

“Luie had all of the answers to my questions. He was able to resolve my problem in a short time and even made a short cut to I can find the link quicker. Thanks for the awesome support!”

“Brian is awesome. He is responsive and always gets the job done to help us. Wish more service people were like him!!”

“Brian does an incredible job!!! Keep up the good work.”

“They are awesome!”

“Tad and his colleagues are excellent. The support is friendy and efficient. Nelson Systems has customer service down right.”

“Jo is straight up legit! Stayed after five to help resolve an issue.”

“Luie was great!! Got me taken care of within minutes!!!! Thanks so much for the help on such short notice.”

Contact Us

    Contact Info

    Phone:

    800-851-3348 or 217-793-1042

    Fax:

    217-793-1582

    Address:

    430 W Jefferson Street
    Springfield, IL 62702

    Remote Support:

    Call to arrange session then click here when prompted.